Minding the skills gap
Website Editor • July 19, 2020
Coronavirus put training on hold across the country but the skills gap in the industry hasn’t stopped getting wider with a shortage of qualified fitters in general and skilled installers in particular for some of the more challenging, aspects of the industry. Now, at last, the trainers are able to get back to business.
“Basic training and upskilling, with the introduction of new products and regulations, it is more important today than ever before,” says renowned flooring consultant John Hopkins. “For newcomers to an industry, basic training is essential to enable a person to understand the fundamentals of the job and to carry out a given task correctly. With the development of new techniques, products and regulations, upskilling on a regular basis is essential.”
A number of commercial companies offer practical training courses and seminars of their own products whereas a number of independent organisations offer a more comprehensive range of courses on different products and techniques.
Lee Thompson, technical manager at The Academy said: “We often find self-taught installers will overprice complicated jobs or simply just avoid them altogether. At best this is somewhat deflating for confidence and at worst it is actually damaging to business. Taking a course at the Academy is a way that they can gain skills and make sure they are ready for any challenge.”
In terms of fixing problems, the Academy also adopts a ‘worst case’ approach so that self-taught installers are ready to tackle any on-site problem with fresh-found knowledge and confidence. The training bays at the Academy’s centre in Manchester have just been refurbished with new challenges!
The Flooring Industry Training Association (FITA), an independent, not-for-profit organisation, set up by the NICF and CFA to provide not only courses and workshops designed to suit beginners getting started in the industry, but also upskilling courses aimed towards seasoned professionals.
Following British Standards and current industry best practices, the courses utilise the latest products, tools and techniques. FITA believes its method of teaching gives the best opportunity to learn both new skills and develop existing.
“Improved confidence in their ability through learning the ‘FITA way’ can give floorlayers an edge in a highly competitive market. An investment in training is an investment in a floorlayer’s business and therefore their future,” it says.
FITA runs over 20 different courses ranging from one-day workshops to four-day intensive courses. On-site assessment and training with the chance to achieve an NVQ Level 2 in Floorcoverings is also available.
After discussions with the Trustees and staff at the Museum of Carpet in Kidderminster the National Association of Carpet Cleaners (NCCA) have moved their office from Leicester to the Museum. They will be offering a wide range of specialist cleaning and maintenance courses. This will be of benefit to both the NCCA and the museum.
Floorskills, Europe’s largest and most comprehensive independent training organisation for the flooring industry, is based in Solihull in the West Midlands but suffered major flood damage during the lockdown. Matt Bourne, the Managing Director, says the reconstruction and refurbishment will be up and functioning by August and will be bigger, brighter and more comprehensive than before.
A full range of training and upskilling courses for all areas of the flooring industry both commercial and residential, as well as apprenticeship schemes, will be offered.
The ITFA is an online information resource and training facility at
www.itfacademy.org for the carpet industry, both for manufacturers and retailers, with an extensive online library holding over 2000 pages of carpet information ranging from technical papers, sales aids and
marketing information.
ITFA was launched to the carpet industry in 2018, and was created, developed and operated by experienced carpet industry professionals based in the UK.
In addition to information, ITFA offers a set of online courses including “Fit Me” for installers, “Fibre to Floor” for an in-depth knowledge of all aspects of both synthetic and wool carpets, manufacturing and performance, and a specialist course of carpet inspection and complaints investigation.
ITFA also work with the Woolsafe Academy and shares resources. Steve Bakker of Woolsafe is currently also developing a Wool Specialist Retailer training course for the upcoming WoolSafe Associate Retailer programme.
For more information
Academy for Excellence in Flooring
www.quick-step-academy.co.uk – 0161 877 6955
Flooring Industry Training Association (FITA)
www.fita.co.uk – 0115 950 6836
Floorskills – www.floorskills.co.uk – 01564 703900
ITFA – www.itfacademy.org – 01943 899 682
National Association of Carpet Cleaners
www.ncca.co.uk – 01507 463129
Woolsafe Academy – www.woolsafeacademy.org – 01943 850 817
Following British Standards and current industry best practices, the courses utilise the latest products, tools and techniques. FITA believes its method of teaching gives the best opportunity to learn both new skills and develop existing.
“Improved confidence in their ability through learning the ‘FITA way’ can give floorlayers an edge in a highly competitive market. An investment in training is an investment in a floorlayer’s business and therefore their future,” it says.
FITA runs over 20 different courses ranging from one-day workshops to four-day intensive courses. On-site assessment and training with the chance to achieve an NVQ Level 2 in Floorcoverings is also available.
After discussions with the Trustees and staff at the Museum of Carpet in Kidderminster the National Association of Carpet Cleaners (NCCA) have moved their office from Leicester to the Museum. They will be offering a wide range of specialist cleaning and maintenance courses. This will be of benefit to both the NCCA and the museum.
Floorskills, Europe’s largest and most comprehensive independent training organisation for the flooring industry, is based in Solihull in the West Midlands but suffered major flood damage during the lockdown. Matt Bourne, the Managing Director, says the reconstruction and refurbishment will be up and functioning by August and will be bigger, brighter and more comprehensive than before.
A full range of training and upskilling courses for all areas of the flooring industry both commercial and residential, as well as apprenticeship schemes, will be offered.
The ITFA is an online information resource and training facility at
www.itfacademy.org for the carpet industry, both for manufacturers and retailers, with an extensive online library holding over 2000 pages of carpet information ranging from technical papers, sales aids and
marketing information.
ITFA was launched to the carpet industry in 2018, and was created, developed and operated by experienced carpet industry professionals based in the UK.
In addition to information, ITFA offers a set of online courses including “Fit Me” for installers, “Fibre to Floor” for an in-depth knowledge of all aspects of both synthetic and wool carpets, manufacturing and performance, and a specialist course of carpet inspection and complaints investigation.
ITFA also work with the Woolsafe Academy and shares resources. Steve Bakker of Woolsafe is currently also developing a Wool Specialist Retailer training course for the upcoming WoolSafe Associate Retailer programme.
For more information
Academy for Excellence in Flooring
www.quick-step-academy.co.uk – 0161 877 6955
Flooring Industry Training Association (FITA)
www.fita.co.uk – 0115 950 6836
Floorskills – www.floorskills.co.uk – 01564 703900
ITFA – www.itfacademy.org – 01943 899 682
National Association of Carpet Cleaners
www.ncca.co.uk – 01507 463129
Woolsafe Academy – www.woolsafeacademy.org – 01943 850 817
SEARCH OUR NEWS SERVICE
FEATURED ARTICLES

Learn all aspects of flooring installation at the Uzin Utz Campus in Stafford. The state-of-the-art facility provides diverse training opportunities throughout the year. From subfloor preparation, LVT fitting, wet room installations, wood floor sanding and sealing, as well as resin flooring installation, each course is designed to inspire and equip you with essential skills. With prices starting at just £75 per person, you will not only gain valuable knowledge but also lunch and refreshments, a certificate of achievement, a Uzin Utz Campus T-shirt, and exciting giveaways.

FITA is an independent, not-for-profit organisation, providing specialist training for the floorcovering industry. Co-founded by the Contract Flooring Association and the National Institute of Carpet and Floorlayers, FITA has two specialist training centres at Loughborough and Kirkcaldy, fully equipped to deliver over 20 different flooring courses including carpet, LVT, sheet vinyl, wood, linoleum and subfloor preparation.

When it comes to ensuring that flooring meets standards of other design features, such as furnishings and fittings, following best practice in subfloor preparation and flooring installation is as important as the floorcovering selection itself. Tim Green, head of training at the UK’s leading manufacturer of subfloor preparation products and adhesives, F. Ball and Co, explains how training in these areas can help achieve a design edge and how to access the best free provisions available.

It’s no secret that one of the biggest issues facing the UK flooring industry is the shortage of skilled labour, and this is a problem that’s only likely to get worse as the older generation hangs up its tools and finds fewer and fewer young hands willing to take up the trade. While the overall declining interest in practical trades is a matter to be addressed by all stakeholders – particularly at a Government level – flooring manufacturers and specialised training outfits have long been playing their parts to raise standards within the industry.

The Associated Carpet Group held its Platinum Supplier Show this past 14-15 March, celebrating its 40th anniversary at the illustrious Hilton Hotel at St George’s Park, the home of the FA and England football teams. The annual showcase is both a platform for ACG’s suppliers to present their newest offerings to the buying group’s members and, of course, a highly enjoyable social event!
BUSINESS NEWS
Imports of soft flooring including wall-to-wall carpet and rugs were up 8.8% to £74.75m in March, according to HMRC data compiled by The Furnishing Report. With this increase, imports of carpet grew faster during the period than alternatives like vinyl.
GfK’s long-running Consumer Confidence Index decreased by four points to -23 in April. All measures were down in comparison to last month’s announcement. These are the current findings of the GfK Consumer Confidence Barometer (CCB) powered by NIM. The CCB has been published jointly by GfK and the Nuremberg Institute for Market Decisions (NIM), the founder of GfK, since October 2023.
Likewise Group, the UK flooring distributor, has announced its audited final results for the year ended 31 December 2024.
GfK’s long-running Consumer Confidence Index increased by one point to -19 in March. Two measures were up, two were down and one was unchanged in comparison to last month’s announcement.
The prices of carpets and other floorcoverings fell 1.8% in March 2025, according to the latest data from the Office for National Statistics. This is the second consecutive month of falling prices, with carpets seeing a drop of 1.7% in February, down from 2.5% growth in the same period last year.
As of 1 April, Herman and Age Mulder will take over the management of Rinos as Managing Directors. They represent the fifth generation to join as shareholders of the family business, which celebrates its 100th anniversary this year. Milco Visscher will start as commercial director on 1 May. The current managing director, Peter Kuipers, will oversee the transition and step down on 31 July.
Imports of flooring to the UK this February were up 7% when compared to the same period last year, reaching a total value of £127.9m, according to figures compiled by The Furnishing Report.
Likewise Group, one of the UK’s largest flooring distributors, has announced a “particularly positive” start to the year with gross sales revenue in Q1 2025 increasing by 10.7% against the corresponding period last year. Sales in the Likewise Branded businesses have increased by 14.6%.
The British Furniture Confederation (BFC), the public affairs umbrella body of furniture and beds, furnishings and flooring sector trade associations, has unveiled its new Plan for Growth. The document is said to support BFC’s advocacy across four key pillars: skills and education; trade and exports; standards and regulations; and the environment and circular economy. It has been developed over the past few months, the organisation says, evolving from a combination of position papers written by the associations’ executives and a comprehensive survey of their collective members.
Consumer card spending grew 1.0% year-on-year in February – lower than January’s 1.9% increase and less than the latest CPIH inflation rate of 3.9%, according to recent figures reported by Barclays. In anticipation of higher bills, consumers are said to be cutting back on essential outgoings, but still prioritising discretionary purchases, contributing to an uptick in optimism in the health of personal and household finances.
READ IT ALL ONLINE
Show More