Queuing up to buy flooring!
Website Editor • July 19, 2020
Retailers bounce back
“For the first time ever I can say customers have literally been queuing up to get in the store!” says Steve Cox of Heritage Flooring in Leigh-on-Sea.
“I think the levels of business are back to normal, if not slightly better than that.
“We had a lively start to trading in the first week which tailed off a little in the following weeks but it’s pretty busy and there seems to be a good atmosphere among our customers, he added.
Laura Bellamy at Brookside Carpets in Market Harborough has been operating an appointment-only policy for customers. “It has been brilliant for us. People are keen to make appointments and then we can give them our undivided attention. It creates a stronger relationship and a better chance to get a sale that really matches what they need. I think it’s the way forward for us.
In a survey of retailers The Stocklists carried out in June, 69% believed there was pent-up demand waiting for re-opening and this appears to have been borne out in the first weeks of post-lockdown.
“Consumers are enthusiastic,” says Ashley Horne of Wall Bros in Sussex. “They’ve found it hard to spend money during lockdown and now we’re getting good quality sales right across the board. We’re very pleased with the response.”
“After that, we hold on tight and see how it goes,” said David, echoing the sentiment we hear often from retailers – that the next month or so should be strong but additional uncertainly lies in wait in the run up to Christmas in the form of worries about recession, redundancies and any second wave of coronavirus.
In our survey, 77% of our respondents said a recession and the associated unemployment was the greatest threat to business in Q4 and overall only 27% believed monthly sales figures would return to pre-lockdown levels this year.
Richard Moore, Executive Director of the ACG buying group, says: “We’ve found our members are very buoyant and our Facebook community are happy and very busy.
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FITA is an independent, not-for-profit organisation, providing specialist training for the floorcovering industry. Co-founded by the Contract Flooring Association and the National Institute of Carpet and Floorlayers, FITA has two specialist training centres at Loughborough and Kirkcaldy, fully equipped to deliver over 20 different flooring courses including carpet, LVT, sheet vinyl, wood, linoleum and subfloor preparation.
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It’s no secret that one of the biggest issues facing the UK flooring industry is the shortage of skilled labour, and this is a problem that’s only likely to get worse as the older generation hangs up its tools and finds fewer and fewer young hands willing to take up the trade. While the overall declining interest in practical trades is a matter to be addressed by all stakeholders – particularly at a Government level – flooring manufacturers and specialised training outfits have long been playing their parts to raise standards within the industry.
Greendale Carpets are the longest established buying group in the UK, having been formed in 1962. The group is a member owned cooperative run on a not-for-profit basis with any surplus at the end of the financial year being put back into the group for the sole benefit of the member.
The Associated Carpet Group held its Platinum Supplier Show this past 14-15 March, celebrating its 40th anniversary at the illustrious Hilton Hotel at St George’s Park, the home of the FA and England football teams. The annual showcase is both a platform for ACG’s suppliers to present their newest offerings to the buying group’s members and, of course, a highly enjoyable social event!
Retailers who are considering joining a buying group would be right in thinking that the combined buying power of multiple retailers all over the UK is a positive because, let’s face it, millions of pounds of buying power is better than thousands of pounds.
BUSINESS NEWS
Imports of soft flooring including wall-to-wall carpet and rugs were up 8.8% to £74.75m in March, according to HMRC data compiled by The Furnishing Report. With this increase, imports of carpet grew faster during the period than alternatives like vinyl.
GfK’s long-running Consumer Confidence Index decreased by four points to -23 in April. All measures were down in comparison to last month’s announcement. These are the current findings of the GfK Consumer Confidence Barometer (CCB) powered by NIM. The CCB has been published jointly by GfK and the Nuremberg Institute for Market Decisions (NIM), the founder of GfK, since October 2023.
Likewise Group, the UK flooring distributor, has announced its audited final results for the year ended 31 December 2024.
GfK’s long-running Consumer Confidence Index increased by one point to -19 in March. Two measures were up, two were down and one was unchanged in comparison to last month’s announcement.
The prices of carpets and other floorcoverings fell 1.8% in March 2025, according to the latest data from the Office for National Statistics. This is the second consecutive month of falling prices, with carpets seeing a drop of 1.7% in February, down from 2.5% growth in the same period last year.
As of 1 April, Herman and Age Mulder will take over the management of Rinos as Managing Directors. They represent the fifth generation to join as shareholders of the family business, which celebrates its 100th anniversary this year. Milco Visscher will start as commercial director on 1 May. The current managing director, Peter Kuipers, will oversee the transition and step down on 31 July.
Imports of flooring to the UK this February were up 7% when compared to the same period last year, reaching a total value of £127.9m, according to figures compiled by The Furnishing Report.
Likewise Group, one of the UK’s largest flooring distributors, has announced a “particularly positive” start to the year with gross sales revenue in Q1 2025 increasing by 10.7% against the corresponding period last year. Sales in the Likewise Branded businesses have increased by 14.6%.
The British Furniture Confederation (BFC), the public affairs umbrella body of furniture and beds, furnishings and flooring sector trade associations, has unveiled its new Plan for Growth. The document is said to support BFC’s advocacy across four key pillars: skills and education; trade and exports; standards and regulations; and the environment and circular economy. It has been developed over the past few months, the organisation says, evolving from a combination of position papers written by the associations’ executives and a comprehensive survey of their collective members.
Consumer card spending grew 1.0% year-on-year in February – lower than January’s 1.9% increase and less than the latest CPIH inflation rate of 3.9%, according to recent figures reported by Barclays. In anticipation of higher bills, consumers are said to be cutting back on essential outgoings, but still prioritising discretionary purchases, contributing to an uptick in optimism in the health of personal and household finances.
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